The Review Page has it all and is loaded with detailed Brand, Company / Location information such as, “Who Are We?”, “Services & Products”, and “Opening Hours”; Geolocation via Google Maps (“Visit Us“); Reputation details such as, “Overall Reputation”, “Ratings Distribution”, & “Ratings on the Web”; External Social / Review Sites (“Follow Us on” & “Find Us on”); Photos & Videos (“Company's Photos & Videos”, and “Reviewers submitted Photos & Videos”). It even includes links to tips explaining how to write a great review and why customer reviews matter.
All Reviews in One Place
All Platform Collected Reviews positive or negative get published on the Review Page. External Review Sites Reviews can also be published on your Review Page but they will not be used in the Overall Rating. Click the button below for important information regarding review management on the platform:
REVIEW MANAGEMENT
Reputation Aegis is committed to respect the Competition and Consumer Protection Laws:
1. Collection:
Reputation Aegis acts as a 3rd-party and collects customer reviews for participating brands or companies
Any customer of the brand or company can post their review
Reviews are collected only if the user is authenticated; anonymous reviews do not get published
2. Moderation:
Participating brands or companies cannot modify or delete reviews
Before a review is published, brands or companies can respond to a customer’s complaint. This helps resolve the issue with the customer before the review gets published
Some illegal and inappropriate content may be censored
When a review is censored or deleted for a breach of the General Terms of Use, the reviewer is informed of the action taken
3. Publishing:
All reviews are treated equally, whether positive or negative, and are all published within the same time frame
By default, reviews are listed from newest to oldest post
The overall review rating is calculated without any weighting and represents the sum of all ratings divided by the number of reviews
Reviews are deleted after having been published for 24 months
Upon arrival on the page, reviews are ordered by descending dates, but the “Sort by...” block allows different types of sorts: by rating, by pinned reviews or by language (if we collected reviews in multiple languages).
Customize Everything
The Review Page can be customized so if you don't want to display a block, you can hide it or, if you only want to collect reviews from requests sent via the Reputation Builder, you can hide the review block from the Review Page. Want to use your brand colors? Your wish is our command!
Reviews collected on other review sites or via the Platform look great on your Review Page. With links to the reviewer's social profile (when available), a user viewing the Review Page can double check that reviews are from REAL CUSTOMERS. We include the external site logo and an outside link to your company page on the review site. If the review site collects sub-ratings, they are displayed beneath the main rating.
Social Activities
Let's get Viral! If a user clicks the Like / Useful / Funny or Cool buttons available below the review text, he is asked if he wants to share his activity with his social friends. The Platform generates on the fly a high quality image that is attached to the post. The post features a link to your Review Page: it's the perfect way to attract social traffic.
Engage Reviewers
Transform Reviewers to Brand Advocates. Each review features a comment section. Use it to respond to reviews. Engage with not only the reviewer but with all users visiting your Review Page. Whenever a new comment is posted on a review, you, the reviewer, and all users that commented on the review, get an email. Let the conversation begin!
Web 2.0 Reviews
If the reviewer attached photos and/or videos on the Review Form, they are featured below the review text. User generated photos and videos, that are attached to reviews are known to increase sharing.
Easy Review Sharing
With just one click, users can share reviews with friends. Virality at its best.
Facebook
Twitter
Linked In
Google +
Pinterest
SEO Optimized
The Review Page is optimized to appear high in search results. The Review Page URL is included in a sitemap we submit to Google. It includes Rich Snippets & Structured Data. Your company information and reviews are marked appropriately. Google will love you!
Embed the Review Page in your Web Properties
Display your 5-star Reputation
The Review Page can be integrated on your Facebook Page via a Facebook application and/or in your website with a few lines of code.
The Facebook application features an Intro Page that can be customized. It includes a welcome video. Apart from welcoming visitors to the application, the goal of the Intro Page is to increase the number of followers to your Facebook page by asking the user to Like your page before viewing reviews and comments.
