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[Infographic] How hotels should respond to online reviews

[Infographic] How hotels should respond to online reviews

85% of travellers read up to 10 online reviews. If the reviews aren't good, there is very little chance that the person will visit your hotel. Hotels can't cut corners anymore because their online ratings will suffer as a result.

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Are Hotels Missing Out on the Perks of Online Reviews?

Are Hotels Missing Out on the Perks of Online Reviews?

The consumer society today is reliant on the internet more than ever. This dependence is projected to increase exponentially in the years to come. In the light of such circumstances, it becomes quite imperative for businesses to make use of online reviews. Some businesses use the feedback to identify and rectify their shortcomings.

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